Guides

Guides

Plain answers to the questions business owners ask before they hire someone for a website, a brand or software. Useful whether or not you work with us.

All guides

Websites

Do you own your website?

Your domain, hosting, design, code and accounts can each belong to someone different. Here’s who usually holds each piece, what the law says, and what to check today.

Websites

Questions to ask before hiring a web designer

The questions that separate a good web designer from a risky one: scope, ownership, support, changes and what happens after launch, with what good answers sound like.

Automation

What business processes should you automate first?

Start with work that’s frequent, repetitive and costly to miss. How to choose your first automation, what not to automate, and what to check before you build anything.